Beware of "Water Board" doorstep scam

South Gloucestershire Trading Standards would like to warn residents to be extra vigilant when dealing with unexpected callers at the front door.

There has been an increase in the number of distraction burglaries where offenders are claiming to be from the Water Board to gain entry into people’s homes. In one instance the offender claimed there was a problem with the water supply and that they had put colouring in the system to identify the fault, and he needed to check it was running clear in the victim’s home. Whilst he was in the kitchen with the resident, another offender entered the property and stole an amount of cash.

Other excuses offenders have used have been that there has been dirt in the water supply and burst water mains.

These stories may seem genuine following the recent icy weather we have had, which is what offenders are relying on.

The advice being offered by Trading Standards and the Police to stay safe includes:

• Always treat unexpected callers with suspicion.
• Install and use door chains;
• Ask for identification and check its authenticity with the company. You can register a password with all your utility companies – any genuine employee will know what your password is.
• Do not keep large amounts of money in your home.
• Never allow anyone into your home that you do not know.
• Remember, it is your front door so close it if you are not happy!

If you, or anyone you know, has fallen victim to such crimes, call the Police.

For advice on this or any other consumer issue, contact Consumer Direct on 08454 04 05 06.