Events and issues in Chipping Sodbury, Yate and Dodington
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Thank you , I've been without a landline since Thursday, despite repeated calls to Virgin Media from my workplace this is the first clear piece of information I've received on the situation.
ReplyDeleteLines are still down as of Wednesday 31st. Still no info available from Virgin Media when I asked when they are due to be up again.
ReplyDeleteParrot, is it back yet? I've checked tonight and some of the neighbours are definitely back on (evening of Wed 31st)
ReplyDeleteMines not. Have got the following email back from Virgin Media:
ReplyDelete"We're sorry to hear you're having some trouble right now. We've taken a look at the network in your area and the issue in the area has been
resolved."
They then ask a few questions to check my actual phone is working (which it is!) then say:
"Depending on what's happening, we may need to arrange for a member of
our team to visit you at home."
So if anyones still get problems then I would get in contact with Virgin Media now to get someone out to fix the problem!