Wednesday 14 March 2018

Superfast broadband update

This is the latest update from Connecting South Gloucestershire, a government supported programme bringing faster broadband across South Gloucestershire where it is not economically viable for commercial companies to provide it:

Work is progressing well and over the last month we’ve delivered fibre in Almondsbury, Chipping Sodbury, Downend, Thornbury, Totteroak and Wickwar.

Once fibre has been laid, residents should contact their chosen Internet Service Provider (ISP) directly to see what broadband speeds and packages are available to them.

Important: Not all premises within these areas will get fibre as part of this phase of work and broadband speeds will not automatically improve. Individual householders should check options via the Openreach website and where appropriate contact their chosen ISP directly. There are useful sources of information to guide you through this process on our website

Wayleave, road closures, weather and ducting


The last month has highlighted just how complex a task installing fibre can be.

We’re working hard with local residents and land-owners to gain access to privately-owned land we need to cross to install fibre in a number of areas across South Gloucestershire. This is a time-consuming process, which in some cases has required Openreach to seek legal permissions via a Wayleave.

We’ve also had to gain permissions to close a road which will allow us to deliver broadband to parts of Codrington. We’ve made good progress here and work to complete the deployment is ongoing.

Similarly, on Sodbury Common we have encountered additional work required on some ducting. Again, this work is underway and due to be completed very shortly.

Phase 3: broadband is coming to even more areas

Last July, we secured additional investment to bring ultrafast and Next Generation Access broadband to approximately 4,300 additional homes and businesses in South Gloucestershire by the end of 2018.

Our partner, Openreach has now confirmed which areas will be included within this phase of work. As with previous phases, not all premises within postcodes will be upgraded and individual householders/businesses should check via the Openreach website.

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