Monday 28 April 2008

First boss tries out train from Yate - and it's late

First Great Western's Regional Manager, Andrew Griffiths, accepted Steve Webb's invitation to try out the Yate train for himself today. And yes, it was late. And no, he didn't know why. We imagine he asked when he got to Bristol.

But seriously - well done, Mr Griffiths, for being prepared to find out what it's like for local commuters. It would be good if more senior people in other services did the same. Let's hope that some service improvements come out of this.

You can see Mr Griffiths and Steve Webb in a short BBC news film here.

The Gazette story gives more detail here.

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