Thursday, 25 August 2011

New police non-emergency number - 101 coming soon

From 19th September you will be able to contact Avon and Somerset Police by calling them on 101.

Part of a national programme to make it easier for you to contact your local police, 101 will be used for non-emergencies such as:
  • reporting a crime
  • contacting local officers
  • getting crime prevention advice
  • making us aware of policing issues in your local area
  • making an appointment with a police officer
  • for any other non-emergency

Key Facts

101 will not replace 999, which will continue to be used for emergencies.
It will replace the existing 0845 number, although there will be a period when both numbers will be available.
If you are deaf, hard of hearing or speech impaired, you can textphone the police on 18001 101
Calls to 101 from landlines and mobiles cost 15 pence per call, no matter what time of day you call or how long your call lasts.
International callers, those in the UK residing outside of England and Wales and those residing in local force areas currently awaiting access to 101 should call 0845 456 7000 to contact Avon and Somerset Police.


999 should be used for an emergency, when a crime is happening, someone suspected of a crime is nearby, someone is injured, being threatened or in danger.

For more information about 101, please take a look at the police Frequently Asked Questions

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